{"id":10295,"date":"2022-04-04T07:09:26","date_gmt":"2022-04-04T07:09:26","guid":{"rendered":"https:\/\/www.digital-web-services.com\/?p=10295"},"modified":"2022-04-04T07:09:59","modified_gmt":"2022-04-04T07:09:59","slug":"5-things-to-include-in-your-employee-feedback-survey","status":"publish","type":"post","link":"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html","title":{"rendered":"5 Things to Include in Your Employee Feedback Survey"},"content":{"rendered":"<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Many companies will send out surveys but do not know how helpful surveys can actually be. As a result, they will use surveys as a routine instead of using them to improve their user&#8217;s experience and boost their overall performance. After all, you can\u2019t say that every survey is the same or created equal.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><strong>Employee feedback surveys<\/strong> help you identify the issues your employees may be going through that you are not aware of, and to say the least, they will find issues faster than you do! So, it is pretty important to use them to ensure employee engagement is at maximum level, or else you\u2019ll never have a good team.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Let\u2019s not wait any further because, in this article, we will find out the most important things you should include in your employee feedback survey.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Let\u2019s dive right in!\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_58 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-656582e8ee9e4\" ><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-656582e8ee9e4\"  type=\"checkbox\" id=\"item-656582e8ee9e4\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\/#The_5_important_things_to_include_in_an_employee_feedback_survey\" title=\"The 5 important things to include in an employee feedback survey\u00a0\">The 5 important things to include in an employee feedback survey\u00a0<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\/#Define_your_purpose\" title=\"Define your purpose\u00a0\">Define your purpose\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\/#Identify_where_you_currently_are_and_create_a_report\" title=\"Identify where you currently are and create a report\u00a0\">Identify where you currently are and create a report\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\/#Include_an_employee_assistance_program_survey\" title=\"Include an employee assistance program survey\u00a0\">Include an employee assistance program survey\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\/#Ask_the_right_questions\" title=\"Ask the right questions\u00a0\">Ask the right questions\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\/#A_few_examples_of_good_questions_you_can_ask\" title=\"A few examples of good questions you can ask\u00a0\">A few examples of good questions you can ask\u00a0<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"The_5_important_things_to_include_in_an_employee_feedback_survey\"><\/span><b>The 5 important things to include in an employee feedback survey\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Define_your_purpose\"><\/span><b>Define your purpose\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Employee feedback surveys are essential to conduct if you want to improve business productivity and gather information regarding what your <\/span><a href=\"https:\/\/www.digital-web-services.com\/how-should-manager-properly-supervise-employees.html\"><span style=\"font-weight: 400;\">employees<\/span><\/a><span style=\"font-weight: 400;\"> think about your company in general. It&#8217;s similar to when you complete a customer survey, but it\u2019s for your employees instead this time.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Employees are a priority, and you need them more than anything else in your business. If your employees are engaged, your customers will most likely be engaged too.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">So, before you set up your survey, you need to define your purpose of what you want to achieve after you get your employee feedback survey. Overall, this is what you will get when you improve your employee surveys:\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employees will perform up to<\/span><a href=\"https:\/\/www.salesforce.com\/blog\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">5x better<\/span><\/a><span style=\"font-weight: 400;\"> when they are being heard\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employees will feel more integrated with the company and have more accountability\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leadership, internal communication, and teamwork will be at a higher level\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opportunity to spot issues within your employees\u00a0<\/span><\/li>\n<\/ul>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Identify_where_you_currently_are_and_create_a_report\"><\/span><b>Identify where you currently are and create a report\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Before asking any <\/span><a href=\"https:\/\/www.digital-web-services.com\/free-question-and-answer-submission-sites-list.html\"><span style=\"font-weight: 400;\">questions<\/span><\/a><span style=\"font-weight: 400;\"> in your survey, you must know what level of employee engagement you have in your business.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">For instance, you can consider asking the following questions:\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From 1-10, how engaged do you think you are?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What\u2019s one thing you would change about your job?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If another employer offered you a higher salary, would you consider relocating?\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">These questions are some preliminary data you can consider using. However, they provide a general summary of your employees, how they think, and their current level of engagement. <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Moreover, with this preliminary data, you can get<\/span><a href=\"https:\/\/piktochart.com\/templates\/reports\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">report inspiration<\/span><\/a><span style=\"font-weight: 400;\"> and create them with free customizable templates without possessing any design skills. Reports will give you adequate knowledge about your employees to further set up surveys.\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Include_an_employee_assistance_program_survey\"><\/span><b>Include an employee assistance program survey\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">An employee assistance program is a service that allows you to identify any issues affecting employee well-being, mental health, or performance at the workplace. Usually, an EAP typically includes short-term counseling or an assessment. However, it can also be a survey that involves the same set of questions you would find in an employee assistance program.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">For example,<\/span><a href=\"https:\/\/www.perkbox.com\/uk\/resources\/blog\/how-to-launch-an-employee-assistance-programme\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Perkbox\u2019s employee assistance program<\/span><\/a><span style=\"font-weight: 400;\"> identifies employee issues through the following topics:\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mental health issues: <\/b><span style=\"font-weight: 400;\">Depression, anxiety, or any other issues that are related to mental health\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Work issues: <\/b><span style=\"font-weight: 400;\">stress, burnout, or a change in the workplace\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Drugs: <\/b><span style=\"font-weight: 400;\">includes employees who might have any drug addictions or have family members included in these paths\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Financial advice: <\/b><span style=\"font-weight: 400;\">help with creating budgets and more\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Legal advice: <\/b><span style=\"font-weight: 400;\">marriage counseling, support, advice, and more\u00a0<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Moreover, employee assistance program surveys are similar. For instance, a commonly used one is<\/span> <span style=\"font-weight: 400;\">Survey Monkey\u2019s EAP survey<\/span><span style=\"font-weight: 400;\">, where there are a set of questions that ask how an EAP helped employees identify their problems. Different questions allow you to scale them from \u2018Strongly agree\u2019 to \u2018strongly disagree.\u2019 Here are a few examples of the questions asked that require you to rate them on a scale in the survey that you can consider using as well:\u00a0<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">I was absent at work\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">EAP helped me with my issues\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">My job performance improved after I used EAP<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">My counselor was helpful\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">I was not very satisfied with my life overall<\/span><\/li>\n<\/ul>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Ask_the_right_questions\"><\/span><b>Ask the right questions\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">The better questions you ask, the better results you will get. First, however, what are the right questions to ask?\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Every company may have a different perspective on the right or wrong questions you should be asking. That is because they operate in various industries and have other questions to ask.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">However, to not complicate anything, here are some tips you can use to include the <strong>right questions for your employee feedback survey:\u00a0<\/strong><\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Keep your questions short: <\/b><span style=\"font-weight: 400;\">Avoid asking long questions. They will require more time to complete and may even complicate your employees. Moreover, don\u2019t ask too many questions either. Surveys are best served when they are<\/span> <span style=\"font-weight: 400;\">short and straightforward<\/span><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Avoid asking multiple questions in one: <\/b><span style=\"font-weight: 400;\">what happens when you do this? You might only get employees confused and get a less reliable answer.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Don\u2019t ask difficult questions: <\/b><span style=\"font-weight: 400;\">some difficult questions may include asking your employees what they think about their managers. But, of course, they\u2019ll leave a good response almost all of the time, so <\/span><b>avoid <\/b><span style=\"font-weight: 400;\">asking these questions at all costs.\u00a0<\/span><\/li>\n<\/ul>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"A_few_examples_of_good_questions_you_can_ask\"><\/span><b>A few examples of good questions you can ask\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">To further help you identify the right questions you can ask in an employee engagement survey, we did some careful research and came up with the following.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\"><b>What are your goals? List the most important ones\u00a0<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">It helps identify if your employees are dreaming big or not. Do they have big goals or not? This dramatically determines their level of motivation and where they see themselves at your company.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\"><b>Have you been looking for another job in the past months?\u00a0<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Now, this question might seem quite sketchy since a few employees won\u2019t tell you whether they are looking for another job or not. However, this will depend on how transparent you have been with your employees. Thus, if you have been, they will be honest about how they feel about your job and if they want to look for another one.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\"><b>Have you accomplished any career goals at this job<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This helps you identify if your employees have gone the extra inch and achieved anything at your business. Additionally, it\u2019ll help you figure out whether they are engaged in the workplace or not. If they have achieved anything, it indicates that they see themselves in the right place.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\"><b>On a scale from 1 to 10, how engaged are you daily?\u00a0<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">If your employees come to the workplace bored and ignore what they are doing, you might lose them quicker than you think. So, consider this question one of the most important ones and know that this will answer what kind of engagement your employees have at your workplace.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\"><b>How likely are you to leave this business if it offered you a 10% salary increase?\u00a0<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">This question says it all. If employees don\u2019t find themselves happy at your business, no salary increase will be enough to make them stay. However, let\u2019s not forget that<\/span> <span style=\"font-weight: 400;\">salaries<\/span><span style=\"font-weight: 400;\"> are also a significant factor in employees leaving. So, if you get many good answers to this question, then salaries are the key factor to why they might think of leaving.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Additionally, salaries are a direct reason why employees are engaged and would like to stay, so if you aren\u2019t paying your employees enough, they\u2019ll not want to stick around.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\"><b>On a scale from 1 to 10, how much have we recognized your work as a company?<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Employee recognition plays a vital role in keeping your employees happy. In fact, according to toa report,<\/span> <span style=\"font-weight: 400;\">91% of employees<\/span><span style=\"font-weight: 400;\"> claimed that employee recognition is a strong culture that makes them want to work for someone. Additionally, organizations that are successful in employee recognition are <\/span><b>3x more likely to increase employee retention.\u00a0<\/b><\/p>\n<h2 style=\"text-align: justify;\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><b>Conclusion<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Well, that\u2019s all for this article. These are the five things that we think are important to include in your employee feedback surveys. Employees are the backbone of our business, and if they aren\u2019t satisfied, you might be losing them sooner than you think. Moreover, not only will that damage your brand\u2019s reputation, but it\u2019ll also reduce the overall performance of your business. <\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Hence, you need to undertake the proper steps and carefully take action after receiving the survey results. Associate yourself with your employees, and if they aren\u2019t happy, you shouldn\u2019t be satisfied either. Additionally, your primary focus should be to enhance overall business performance and what better way to do it than this?\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>Many companies will send out surveys but do not know how helpful surveys can actually be. As a result, they will use surveys as a routine instead of using them to improve their user&#8217;s experience and boost their overall performance. After all, you can\u2019t say that every survey is the same or created equal.\u00a0 Employee [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":10300,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"","footnotes":""},"categories":[26,55],"tags":[342,341],"offerexpiration":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Things to Include in Your Employee Feedback Survey - DWS<\/title>\n<meta name=\"description\" content=\"Employee feedback surveys are the key indicator to improving the employee experience and your overall business performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.digital-web-services.com\/5-things-to-include-in-your-employee-feedback-survey.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Things to Include in Your Employee Feedback Survey - 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